FAQ

How long does delivery take?
Orders are usually processed within 1–3 business days. Delivery time may vary depending on the location.

How do I track my order?
You will receive a tracking code once the order has been shipped.

Are payments secure?
All payments are protected through secure and encrypted payment methods.

Can I return a product?
We accept returns in accordance with our return policy.

How can I contact Velzari?
You can get in touch via our "Contact Us" page.

Are the products suitable for dogs and cats?
The specifications for each product can be found on its respective page.